When did you last speak to your past customers?
Douglas Stafford can increase showroom sales appointments and provide repeat selling opportunities by communicating with your past customers and getting them back into your showroom.
Your dealership will have huge untapped potential in the volume of data that represents past customers. By making full use of this valuable resource and talking to them on a regular basis, not only can additional sales be generated, but levels of customer satisfaction will be significantly improved.
As the majority of the costs for this initiative are performance related, it will provide your dealership with a much needed, cost effective, additional resource, leavin your sales team with more time to actually sell cars.
Contact Douglas Stafford today to find out more about how your business can increase its sales opportunities. Call Madelaine on 0800 783 1913 or email: [email protected]
"In the first two weeks that we were up and running Douglas Stafford's contact centre team got us 20 appointments in our diary, 14 of those customers came in for their appointments and of those we sold five cars and we bought two for part exchange. The scheme is working really well and has more than paid for itself. We had a big sales target in March and I don't think I would have got there without them."
Guy Penfold
Renault/Nissan Brand Manager
Crawley Down Group
