Douglas Stafford can increase your Aftersales revenue by communicating with your past customers on a regular basis and booking in their cars for services, MOTs or other Aftersales related appointments.
Keeping in contact with your past customers is essential in today's competitive market. If you don't, somebody else will. Not only will this initiative increase your Aftersales revenue, it will also help to increase customer satisfaction and loyalty.
Our contact centre customer service advisors will communicate with your past customers, create service bookings and keep accurate records enabling your clients to be contacted again at the right time in future.
As the majority of the changes for this initiative are performance related, it provides your dealership with a very cost effective additional resource to increase Aftersales revenue.
Contact Douglas Stafford today and one of our business development managers will come and show you how cost effective this Aftersales initiative can be. Call Madelaine on 0800 783 1913 or email: [email protected]
