Douglas Stafford Mystery Shopping nominated for several accolades
By Jamie White – Head of Communications
Mystery shopping and customer experience company Douglas Stafford has been shortlisted for several top awards at this year’s The News Business Excellence Awards.
The company, which is celebrating its 25th anniversary in 2014, has been named amongst the best businesses in the south, with nominations in the Team of the Year, Business Personality and Achievement of the Year, Innovation of the Year and Large Business of the Year categories.
The recognition marks a hugely successful 2013 for Douglas Stafford, which saw the company build on its success and win more exciting new contracts with some of the UK’s leading companies across a range of industry sectors.
During the year, the company completed tens of thousands of mystery shopping projects to include telephone mystery shopping, email mystery shopping, report-based mystery shopping and video mystery shopping.
Operations Director, Ben Sargeant, said: “To be nominated for four prestigious awards is a real testament to the hard work and effort by our team in 2013, and it’s a great way to start the new year. Each award is very different and really highlights the extensive range of services Douglas Stafford provides as a company, to our clients.”
Last year, Douglas Stafford scooped the Team of the Year Award at the black tie ceremony, hosted by TV personality Fred Dinenage at Portsmouth Guildhall.
Douglas Stafford, which is the UK’s leading video mystery shopping company, will also be sponsoring the Customer Service Award at this year’s event.
Ben added: “Measuring the customer experience through mystery shopping and helping companies improve their levels of customer service is our real expertise, so it seemed only right that we sponsored the Customer Service Award.”
The News Business Excellence Awards take place at Portsmouth Guildhall on Friday, January 31st.
Follow mystery shopping and performance improvement company, Douglas Stafford:
on Twitter @DouglasStafford
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